Hello Volunteers- please enjoy this interview submitted by Gallery Guide Shelagh Barrington. Shelagh and Robert will be participating in this year’s National Docent Symposium. Read on! – Holly
Welcome Robert and thank you for sharing time so that AGO volunteers, and our NDS members get to know a little more about you and your goals for our breakout session at the upcoming National Docent Symposium (Detroit, November 2026).
As Chief, Education and Public Programming at the AGO you have been with us sine 2024. Prior to that you have also worked with other large institutions like the Toronto District School Board and York University. Looking back how do you define those roles?
Robert: At York University, I guided teacher candidates to intentionally incorporate inclusion, equity, and diversity through Differentiated Instruction Strategies; adapting to students’ unique learning needs, readiness, and interests so that all could succeed.
My role in education leadership at the Urban Indigenous Education Centre at the Toronto District School Board was working with teachers on best practices through Indigenous education. This practise centered on creation stories of the First Nations, Metis and Inuit people and provided perspective, through historical and contemporary examples, on the reality of the Indigenous peoples on Turtle Island.
Was there any difference in adjusting to a leading role at a large art museum, the AGO?
Yes, as always it takes time to get to know a new work culture, the people and processes and how through my role, I can best support the AGO mission of Art, Audience and Learning.
If you only had one word to describe how you see your present position what would it be?
Facilitator: As the current philosophy behind how to present art including Indigenous art has moved from instructor to collaborator, both staff and volunteers need to adapt new ways of speaking about art.
I see myself working with staff and volunteers as a kind of role model introducing change to our collective perspective; from posing questions about art to inviting our guests into a thoughtful conversation that asks them to have a relationship with the art.
Part of co-learning is around understanding that we all have preconceived ideas, and biases that come from our lived experiences in a “colonial” society.
How do you help us (Gallery Guides) recognize/identify our own biases?
In my role at the AGO I use collaboration; to invite both staff and volunteers to share personal stories and encourage them to reflect and see different perspectives. To think about how we might reconsider seeing the world from different experiences, other than our own.
As Chief of Education and Programming at the AGO, you oversee both staff and volunteer Gallery Guides who interact with the public. Many individuals, particularly volunteers, possess experience interacting with the public and have developed their own perspectives regarding public preferences. Do you get push back on your approach?
Yes, there are different ideas around how to engage our visitors.
Is it more about “delivery methodology” or about content?
Sometimes it is about the content; shaking up what we think we know as new knowledge emerges. But it is also about methodology. Our older more content driven touring practices are shifting from expertise in content, to engaging with the visitors through questions and conversations, making them feel like they belong at the AGO.
We at the AGO have been fortunate to be chosen as one of the breakout sessions at NDS in Nov 2026 hosted by the Detroit Institute of Art. Canada is often seen, whether justified or not, as a pioneer in engaging with First Nations, Métis, and Inuit peoples to learn about their heritage and showcase their cultural objects. Do you have personal goals or hope for our session at NDS?
Yes
Support: Gallery Guides in enhancing meaningful and respectful interactions with our visitors regarding indigenous cultures and artworks. Consider applying these concepts to any new culture encountered at your institution.
Recognize: that to engage our visitors we don’t have to be experts.
Understand: the relevance of land acknowledgements specific to their location.
Thank you, Robert. I am looking forward to working with you at NDS 2026 in Detroit.
Interview with Shelagh Barrington, Gallery Guide and Advisor, National Docent Symposium Council. Want to know more about the NDS or Council? Please reach out to Shelagh directly at [email protected]