Volunteers – thank you for your patience as we slowly got our systems back online (and caught up with orders!) after the recent cyberattack. We are so happy we are now able to process your bookings – enjoy the show!

Please remember: proof of vaccination and ID required for all visitors 12 and up to enter the Gallery. Please bring both:

• The receipt of full COVID-19 vaccination issued by the public health authority, and
• A government-issued ID that matches the proof of full vaccination documentation with your date of birth.

Starting today, volunteers are invited to book any of the following:

• 2 Special exhibition tickets for Picasso: Painting the Blue Period (There is a maximum of 2 exhibition tickets per volunteer) – one of these tickets will be for you, another for your guest. Picasso tickets include general gallery admission, which includes access to Matthew Wong, and Fragments of Epic Memory.
• Not planning to see Picasso? A friendly reminder, you can also book up to 4 General Admission tickets in one visit. One of these tickets will be for you; and 3 for your guests. 
• For either option – you do not need to provide the name or contact details of your guests. The booking will be made under your name.

For both options, please:

Call the Contact Centre on 416-979-6608 or email [email protected] and make sure to:

1. Specify if you are booking ticket(s) for Picasso (which includes General Gallery Admission), or General Admission only 
2. Please include the Date and time you would like to attend
3. Provide the name and email address for where to email the tickets. (This can be a name other than yours). The tickets will be sent out as PDFs that can be shown on a smartphone or printed in advance of your visit.

Please provide 5 business days’ notice in advance of your visit so we can email you your tickets.

Some to things keep in mind:

• You can bring your volunteer badge for discounts in shopAGO or AGO Bistro, but it is not needed for entry into the Gallery. You will not be asked to show your badge along with your ticket, and badges can’t be used to gain entry into the building. You will need to use the main entrance to visit, not Jackman Hall, which is closed. The volunteer lounge also remains closed.
• When visiting, please remain in the public areas of the Gallery. The Volunteer Lounge and other back of house areas are restricted at this time for the safety of those who are required to work on-site.
• For any Volunteers who have a membership or Annual Pass, we encourage you to continue to use your membership to book your tickets, online, in advance of visiting.
• The Contact Centre is busy! We are grateful for your assistance in booking in advance.

We are looking forward to seeing you!

Trish Popkin (she/her)

Manager, Visitor Welcome